Our Hotel

Luxury Hotels in Chicago

Park Hyatt Chicago embodies a sophisticated ambiance of residential living and an ideal Gold Coast location. Experience a luxurious urban vibe and passionate hotel service in the heart of Chicago’s Gold Coast on the prestigious Magnificent Mile. Surrounded by the energy of downtown, our premier Chicago hotel is the perfect place for enjoying The Windy City’s best attractions.

Revered as one of the best luxury hotels, Park Hyatt  Chicago offers all the amenities you need for relaxing, working, dining, meeting and exploring Chicago. The hotel offers on-site valet parking, fine dining at the award-winning NoMI Kitchen restaurant, a world-class spa, 24-hour concierge, and distinguished art throughout the hotel.


Hotel Features

  • 198 guestrooms, including 13 suites, 158 kings, 17 double / doubles and 10 twin / twin; All rooms are non smoking
  • Window seats offering spectacular lake and city views in most rooms
  • Eames chairs and BRNO desk chairs designed by Ludwig Mies van der Rohe
  • Oversized soaking tub with views of the Chicago skyline or Lake Michigan
  • Two-sink vanity in bathroom fashioned from imported marble
  • Multilingual hotel staff
  • Currency exchange
  • Laundry / dry cleaning (complimentary pressing of up to two items)
  • Giorgio Armani, Bottega Veneta and Marlowe
  • A total of 5,000 square feet of recently refreshed function space
  • An elegant 2,000-square-foot foyer greets guests and connects all of the hotel’s meeting space
  • All meeting rooms on one floor, providing ideal flow from one room to another
  • 7,000-square-foot health club and full-service NoMI Spa
  • 25-yard pool
  • Steam room
  • Whirlpool
  • Locker facilities
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Map & Directions

From O'Hare Airport:          

When exiting the airport, stay in the far left lane and follow the Downtown Chicago lane signs. This will put you onto I-90. Follow until it merges with I-94, and take the Ohio St. exit. This goes Eastbound one way only. Take Michigan Ave. and turn left. Take Chicago Ave. and turn left. Our hotel is the first building on the right.

From Midway Airport:

When exiting the airport, go North on Cicero Ave. Take to I-55. Turn right and follow the Chicago Exits to I-90-94 West-Wisconsin. Take the Ohio St exit One-way Eastbound to Michigan Ave. Turn left. Take Chicago Ave, turn left. The hotel is the first building on the right.

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Pet Policy

Traveling with a four legged friend? We are happy to welcome your traveling canine companions in our downtown Chicago hotel. Your pet can stay just as comfortably as you while traveling and exploring the city.

Park Hyatt Chicago is pleased to announce its new Partnership with PAWS (Pets Are Worth Saving) Chicago, the city’s largest No Kill Animal Shelter. In addition to unprecedented amenities and unique experiences for pups, Park Hyatt Chicago will be donating 100% of the $100 standard pet fee in honour of each special four legged guest to show its support for the organization.  

Rates are as follows:

  • Up to six nights — $100 per stay
  • Seven to 30 nights — $100 additional deep cleaning fee
  • 30 or more nights a fee will be assessed at the hotel’s discretion 

Housekeeping will deliver a pet bed, dog bowl with water and treats. There is a 50 pound weight restriction for pets at the hotel.

Introducing Parker, The Park Hyatt Pug

Park Hyatt Chicago is pleased to announce adoption of Parker, a new four-legged addition to the team.  Continuing its strong partnership with PAWS, Park Hyatt Chicago chose to take an active role in the adoption of one of Chicago’s homeless pets. A five-year old pug with special needs, Parker now resides at 800 North Michigan Avenue as a permanent member of the Park Hyatt family.  Parker enjoys a luxurious life of sleeping behind the front desk, basking in the sun in NoMI Garden and bringing joy to visitors and colleagues alike.  

We invite you to come by and see Parker!  Share your experience with us on Facebook, Twitter or Instagram using #BarkHyattChicago.
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The staff at Park Hyatt Chicago is committed to ensuring that we meet and exceed all of the requirements for the Americans with Disabilities Act. Our staff is trained to accommodate guests with special needs, so that all of our guests, including those with disabilities, are able to have an enjoyable and safe stay. At Park Hyatt Chicago, we want to make sure all our guests are able to take advantage of every activity the hotel has to offer. With 14 rooms designed to be fully accessible the Park Hyatt has it all.

Standard amenities:
  • Audio/Visual smoke detectors in rooms and public areas
  • Braille symbols in elevators
  • Public room areas and guest room hallways
  • Standard rooms available for connecting (limited)
  • Wheelchair accessible doors & accessible peepholes
  • Roll-in showers & lowered closet poles
  • Sink and vanity adjusted
  • Bathtub and commode grab bars, portable bathtub bench and rail
  • Telecommunications device and telephone alert device
  • Amplified telephone handsets and vibratory alarm clocks
  • Closed caption television decoder for channels
  • All areas of the hotel are accessible by wheelchair
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Internet Access

Stay connected at the intimate Park Hyatt Chicago with fast and reliable Internet service. See below for type of access and availability.

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Onsite Services

Services at Our Chicago Hotel
Experience the intimate ambiance, casual elegance and refined style of the Park Hyatt Chicago. The perfect mix of essential lifestyle services and indulgent amenities, our intimate hotel in downtown Chicago offers impeccable services, from our concierge to our Library to sophisticated shopping to spa experiences. At Park Hyatt Chicago, you experience passionate service and the art of hospitality.

Enjoy high-end services at our Chicago hotel including:
  • Away Valet - wardrobe storage
  • Luxury retail shops - Bottega Veneta, Giorgio Armani & Marlowe
  • Private guest offices, business center
  • 24 hour in-room dining service
  • Full service Concierge
  • Complimentary seasonal beverages offered in our Library
  • Complimentary pressing of up to two items
  • Complimentary shoeshine
  • Computer support services
  • Currency exchange
  • Housekeeping twice daily
  • Laundry/dry cleaning seven days per week
  • NoMI Spa -on our seventh floor
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Park Hyatt Chicago is pleased to provide indoor valet parking for the convenience of guests visiting our luxurious Chicago hotel. Valet parking only is accessible at the front drive on Chicago Avenue entrance.

$26.00 - 0 to 1 hours
$28.00 - 1 to 2 hours
$35.00 - 2 to 6 hours
$72.00 - 6 to 24 hours
(Overnight parking offers in and out privileges)

NoMI Validated Parking:
$21.00 - 0 to 4 hours
Events Validated Hours:

Please note, the parking garage has a maximum height clearance of 6ft 5in.

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Located in the heart of Chicago's Gold Coast, Park Hyatt Chicago is easily accessible to Chicago's Public Transportation including the Chicago Transit Authority (CTA) red line, five blocks from Chicago's Lake Shore Drive, and 10 minutes from all major expressways. Please contact our Concierge for a Chicago CTA map and any additional transportation needs, including taxi and limousine service.
Find transportation options to Park Hyatt Chicago listed below.

From O'Hare:
Taxi: From $50; 45-60 minutes

Private Limo: Avail to/from Airport. Guest should contact the concierge at the hotel directly. Cost: Variable.

From Midway:
Taxi: From $40; 30-45 minutes

Private Limo: Avail to/from Airport. Guest should contact the concierge at the hotel directly. Cost: Variable.

Courtesy Car:

Arrive to your destination in style in the Park Hyatt Chicago’s Audi A8.  We offer a courtesy car for drop-off service to destinations within 1.5 miles.

As an additional convienence to Park Hyatt Chicago guests, we offer a courtesy car for transportation to any area within two miles.  Reservations are on the hour and half hour within the times below for drop off only. 

Advanced reservations are strongly encouraged and based upon availability. Reservations are accepted on the hour and half hour.

Available Hours
  • Tuesday - Friday
    • 7:00 a.m. - 10:30 a.m.
    • 6:00 p.m. - 9:30 p.m.
  • Saturday
    • 12:30 p.m. - 8:30 p.m.

Please contact our Concierge for additional information. 
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General Manager

Park Hyatt Chicago is pleased to announce Sara Kearney as General Manager of Park Hyatt Chicago. Kearney most recently served as Senior Vice President, Operations for Hyatt’s Asia Pacific team. After three years overseas, Kearney returns with her family to her Chicago home.

Kearney has a distinguished 32-year career with Hyatt Hotels Corporation, beginning in February of 1984 when she began her Hyatt career as a reservation agent for Hyatt Regency New Orleans. After 10 years in hotels in several capacities, Kearney moved to the corporate team of Hyatt’s international division to support the company’s growth into Europe, Latin America and Asia as well as Australia and India. During her tenure, she managed the global call center expansion into Australia, India and Germany. For 10 years, Kearney worked within the corporate office in various roles including Senior Vice President of Brands where her goals were to define the customer experiences at the heart of every brand. With her global perspective and strong passion for creating memorable guest experiences, Kearney will work to lead Park Hyatt Chicago and further solidify its position as one of the top luxury hotels in Chicago.

Kearney is responsible for the overall operation of the hotel and overseeing all aspects of the property, including exclusive programs and partnerships with premier global brands to create an extraordinary and authentic Chicago experience for Park Hyatt Chicago’s guests.

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Karen Giobbia
Park Hyatt Chicago Chef Concierge

I am thrilled to be celebrating 33 years as a concierge with Hyatt and 22 as the Chef Concierge at Park Hyatt Chicago.  I have a true passion for the profession and love creating memories for our guests every day.

What is the most important thing you have learned about travel?
Through the years, I’ve realized just how important and impactful it is for a guest to contact their concierge prior to or upon their arrival. As a member of the International Concierge Association, Les Clefs d’Or, we often work together on a domestic and global level to enhance our guests’ visit and assist with any travel needs and special requests.

What are some of your favorite cultural destinations in Chicago?
Chicago has so much to offer in the world of art and culture. At the concierge desk, our recommendations are tailored to each guests’ individual preferences, however, we have some amazing Chicago institutions close by including the Museum of Contemporary Art and Lookingglass Theatre.  A little further down the Magnificent Mile is another ‘can’t miss’ – the Art Institute of Chicago -- which was recently named the #1 museum in the world!

Whether it is a quick, inexpensive bite or an upscale experience, what are your favorite places to dine for lunch?
We are so lucky to live in a city that has become one of the most sought after culinary destinations in the country.  From our neighborhood casual Italian cafe, L’Appetito, to some of Chicago’s most iconic lunch destinations like our own NoMI Kitchen and RL Restaurant, there are so many places to choose from.  I could never pick a favorite!

What have guests been asking about lately? What kind of experiences are they looking for?
Chicago is known for its amazing architecture and more and more we’re hearing guests have an interest in seeing the city and its architecture in a unique way.  A few exceptional tour options include the Architectural River Cruise, specialized tours of the Frank Lloyd Wright properties and private customized multi-lingual tours of our city.

If you could learn to create one dish at the hotel restaurant, what would it be?
There are so many favorites on the NoMI menu but we are known for our fabulous sushi!  I’d love to get a hands-on experience with our sushi chefs to learn their tricks and tips for making the best rolls and putting together sushi masterpieces like the Katsura Platter.

What is your favorite piece of artwork in the hotel?
We’ve recently welcomed Sigmar Polke’s Siberian Meterorites into our lobby, which is very exciting! I love that it amplifies the presence of the real meteorites we have on display at our entrance and fits so perfectly with the décor and ambiance of our hotel.  Our Dale Chihuly sculptures, however, will always have my heart as they were specially commissioned for our property.

Is there an interesting fact about your hotel that many people don't know?
The original Park Hyatt Chicago, which had a European style, was closed and torn down in 1997 to build the current hotel that reopened in 2000.  To keep the memory of the former property we buried a time capsule containing several momentos and keepsakes that were part of the original building.

Tell us about a rare and unique experience you have curated for guests in your location?
Since we are a small boutique hotel, we have the luxury of being able to get to know our guests and create truly unique experiences for them.  From last minute sunset dinner cruises on a private yacht, engagement proposals via horse-drawn carriage to front row tickets at sold-out events and over-the-top personalized birthday celebrations, we’ve done it all!

Is there a Park Hyatt hotel or resort in particular you are dying to visit?
As a lover of all things Italian, Park Hyatt Milan has always been a destination of mine.  However, I am really eager to visit the Park Hyatt Vienna now that it’s open.  My dear friend, Monique Dekker is the General Manager there and it has been too long since I’ve seen her!

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Check-in Time: 3pm
Check-out Time: 12pm

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Book Now or call 312 335 1234

800 North Michigan Avenue, Chicago, Illinois, USA, 60611